History: Live Support Details

            {syntax type="markdown"  editor="wysiwyg"} # Live Support Details


On the live support admin screen ("**tiki-live_support_admin.php**"), there are some other options. One of them is "Generate HTML" ("**tiki-live_support_admin.php?show_html**"), which leads you a page where you can copy some html code to paste it in any html page you wish to produce the live support icon:

{BOX()}
{DIV(style='text-align: center')}{img src="img/wiki_up/live_support_admin_05.png" }{DIV}
{BOX}

Moreover, there is the option "**Transcripts**", which can be filtered by operator. In this example, we filtered the transcripts for operator "admin" (**tiki-live_support_transcripts.php?filter_operator=admin**):

{BOX()}
{DIV(style='text-align: center')}{img src="img/wiki_up/live_support_admin_06.png" }{DIV}
{BOX}

If you click on the number at the column "**msgs**", you can view the messages of that support request process (3, in this example):

{BOX()}
{DIV(style='text-align: center')}{img src="img/wiki_up/live_support_admin_07_.png" }{DIV}
{BOX}


{DIV(class=titlebar)}Related pages{DIV}


- ((Live Support))
- ((Live Support User))
- ((Live Support Admin))